Privacy Policy & Terms

Last updated: 3/18/2026

Introduction

Welcome to SSPS ERP (School Management System). This Privacy Policy and Terms of Service govern your use of our educational management platform and explain how we collect, use, and protect your information.

By using our services, you agree to the terms outlined in this policy. If you do not agree with any part of this policy, please do not use our services.

Information We Collect

Personal Information

Student names, dates of birth, and academic records
Parent/guardian contact information (names, phone numbers, email addresses)
Staff information and employment details
Academic performance and attendance records
Financial information for fee management

Technical Information

IP addresses and device information
Browser type and version
Usage patterns and system interactions
Cookies and similar tracking technologies

Payment Processing

We use Razorpay for secure payment processing. When you make payments through our platform:

Payment information is processed securely through Razorpay's encrypted systems
We do not store your complete payment card details
Razorpay complies with PCI DSS standards for payment security
Transaction records are maintained for accounting and audit purposes
Refunds are processed according to our refund policy

Note: All payment transactions are secured by Razorpay's industry-standard encryption and security measures. We do not have access to your complete payment information.

Data Security

We implement comprehensive security measures to protect your information:

SSL encryption for all data transmission
Secure database storage with access controls
Regular security audits and updates
Limited access to personal information on a need-to-know basis
Secure backup and disaster recovery procedures
Compliance with data protection regulations

How We Use Your Information

We use collected information for:

Managing student academic records and progress
Processing fee payments and financial transactions
Communicating with parents and students
Generating reports and analytics
Improving our services and user experience
Complying with legal and regulatory requirements
Maintaining system security and preventing fraud

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

With authorized school staff and administrators
With payment processors (Razorpay) for transaction processing
When required by law or legal process
To protect our rights, property, or safety
With your explicit consent

Your Rights

You have the right to:

Access and review your personal information
Request corrections to inaccurate data
Request deletion of your information (subject to legal requirements)
Opt-out of non-essential communications
Request data portability
File complaints with relevant authorities

Acceptable Use

Users agree to use the system responsibly and in accordance with school policies. Prohibited activities include unauthorized access, data manipulation, and any activities that compromise system security.

Service Availability

We strive to maintain high service availability but cannot guarantee uninterrupted access. Scheduled maintenance will be communicated in advance when possible.

Limitation of Liability

Our liability is limited to the maximum extent permitted by law. We are not responsible for indirect, incidental, or consequential damages.

If you have questions about this Privacy Policy or our Terms of Service, please contact us:

Email: privacy@ssps.edu
Phone: +91-XXX-XXXX-XXXX
Address: SSPS School, City, State, PIN Code

Policy Updates

We may update this Privacy Policy and Terms of Service from time to time. We will notify users of significant changes through the platform or via email. Continued use of our services after changes constitutes acceptance of the updated policy.